While I primarily deal with Tim and have nothing but great things to say about him and his customer service during and after purchasing numerous different products.
Somewhat new to this city I am, I definitely have put National Audio Video, on my short list to do business with in the future.Their approach and customer service is spot on, without feeling any pressure to purchase.
This was true also when I wanted to buy some simple RCA interconnects a few months back, National Audio was the only place that had what I wanted in stock.I hope to be back in to buy some B&W and look at some Rotel equipment soon.A+ service from Sam.2016: Really positive retail experience.